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The Advice Business: Essential Tools and Models for Management Consulting, by Charles J. Fombrun, Mark D. Nevins
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The dramatic growth of the consulting industry in the last 20 years can, in part, be traced to rapid changes in technology that have provoked dramatic changes in the ways companies compete. Consultants provide companies facing such rapidly changing environments with an important means of developing, acquiring, and processing much-needed know-how. Increasingly, consultants have proved to be a vital strategic weapon that companies rely on to improve their competitiveness in a world characterized by technological convergences, strategic consolidations, and growing interdependence. The Advice Business introduces readers to the art, the practice, and the problems that consultants face. The book sheds light on the complex roles that consultants and consulting firms play in enhancing the effectiveness of their clients. Contributions of both academics and practitioners to this emerging field include original case descriptions based on real consulting assignments, and career advice. For consultants in varying areas of expertise, and for the clients and potential clients in need of their services.
- Sales Rank: #97406 in Books
- Published on: 2003-07-21
- Original language: English
- Number of items: 1
- Dimensions: 9.30" h x 1.30" w x 7.00" l, 1.51 pounds
- Binding: Paperback
- 460 pages
Review
"The Advice Business demystifies the world of consulting. From practical know-how to visionary insights, this book will be invaluable both to those who hire consultants and to those who practice in this demanding profession." — Mark Klein, Global Director Strategic Planning, Deloitte Consulting
"Consulting firms shape the evolution of best practices even as they are crucial in the delivery of those practices to clients. The Advice Business takes a wonderfully comprehensive look at the consulting industry from a practical as well as scholarly perspective." — Michael L. Tushman, Harvard Business School
"The Advice Business is just what the new consultant needs: a rigorous yet applied introduction to the consulting profession, written by experts providing multiple points of view. An excellent guide." — Larry E. Greiner, Marshall School of Business, University of Southern California
"For those in, or thinking about going into, management consulting, The Advice Business is a must-read. You'll get answers to questions you've been pondering, and come away with ideas that will leverage the strengths of your own practice." — Stephen A. Stumpf, Villanova University
"From the mailroom to the boardroom, we are all in the business of giving advice. The Advice Business will help you become a more valued and trusted source for ideas that make a difference-no matter what you do." — Mark Bain, Vice President, Alticor Inc. (Amway)
"The Advice Business pulls together a rich set of frameworks, thoughts, and concepts that will help consultants do better client work as well as help executives carry out more meaningful change in their own companies." — Ken Harrington, Washington University in St. Louis
From the Back Cover
The dramatic growth of the consulting industry in the last 20 years can, in part, be traced to rapid changes in technology that have provoked dramatic changes in the ways companies compete. Consultants provide companies facing such rapidly changing environments with an important means of developing, acquiring, and processing much-needed know-how. Increasingly, consultants have proved to be a vital strategic weapon that companies rely on to improve their competitiveness in a world characterized by technological convergences, strategic consolidations, and growing interdependence. The Advice Business introduces readers to the art, the practice, and the problems that consultants face. The book sheds light on the complex roles that consultants and consulting firms play in enhancing the effectiveness of their clients. Contributions of both academics and practitioners to this emerging field include original case descriptions based on real consulting assignments, and career advice. For consultants in varying areas of expertise, and for the clients and potential clients in need of their services.
About the Author
Charles J. Fombrun is Executive Director of the Reputation Institute and Professor Emeritus of Management at the Stern School of Business of New York University. Before discovering the social sciences, he earned a B.S. in Physics from Queen's University (Canada) and did his early research on magnetic levitation. Tired of staring at oscilloscopes in lonely labs, he turned first to mathematical economics before edging closer to the social sciences at the University of California (Berkeley) and then at Columbia University where he completed a Ph.D. in organizational theory in 1980. He was the youngest professor at the Wharton School (University of Pennsylvania) when he taught there from 1979 to 1984.
Dr. Fombrun is the author of Strategic Human Resource Management (1984), Turning Points: Creating Strategic Change in Corporations (1992), and the best-seller Reputation: Realizing Value from the Corporate Image (1996). He has published over 100 articles in leading research and professional journals, where he writes principally about how companies build and sustain valuable reputations, and how they should manage their resources strategically.
Dr. Fombrun's perspective on corporate reputations has made him an invited speaker at many corporate or industry gatherings and international conferences, as well as an advisor to such companies as Royal Dutch/Shell, Interpublic Group, and Amway. He has served on numerous editorial boards, including Administrative Science Quarterly, Strategic Management Journal, Academy of Management Review, Academy of Management Journal, Human Resource Management, and Human Resource Planning. In 1996, he ran into Cees van Riel, a professor at Erasmus University in the Netherlands, from which a fruitful collaboration started that has fostered executive programs, annual conferences, a quarterly journal (the Corporate Reputation Review), and the Reputation Institute, a private organization devoted to research, measurement, valuation, and consulting about corporate reputations.
Mark David Nevins is the President of Nevins Consulting; he is an organizational advisor and coach, and consults in the areas of organizational design and development, curriculum creation, leadership and management development, change management, and sales and client-facing effectiveness.
Prior to starting his own firm, Dr. Nevins was Global Vice President of Human Resources and Organizational Development for Korn/Ferry International, the world's leading retained executive search firm, where he drove organizational and cultural change to help the firm migrate from a private sales-focused partnership to a publicly held professional services firm. Previously, he was for many years the head of professional development and training worldwide for Booz Allen Hamilton, one of the world's leading strategy and management consulting firms, where he had responsibility for all of the firm's formal and informal training and development programs for all levels of professional staff, and was one of the drivers of the firm's HR strategy and people programs as well as primary architect of the Booz Allen Curriculum.
Dr. Nevins has consulted with large and small organizations, both public and private, for more than 15 years; he has studied leadership, management, and organizational development extensively, with a special focus in professional services firms. He is a moderator for The Aspen Institute's Executive Seminar on Values-Based Leadership., and regularly guest lectures on major business school campuses.
Prior to his career in the private sector Dr. Nevins taught at Harvard University, where he also held several administrative positions. He was graduated with honors from the College of the Holy Cross, where he studied sciences, philosophy, and literature. He took his Ph.D. in English Literature from Harvard University, during which time he received awards for his teaching, as well as scholarships for research and study in the United States and abroad. He has worked, traveled, and taught in more than 60 countries on 5 continents, and in his free time he enjoys film, wine, reading, snowboarding, and scuba diving.
Most helpful customer reviews
6 of 6 people found the following review helpful.
The Advice Business - a great refresher for an experienced management consultant
By Mark Haas
This is a phenomenally well researched, organized and written book. Covering the foundations of the professional services business, Fombrun and Nevins proceed from the tenets and history of the consulting profession, to the process of consulting, and the operation of the consulting firm, concluding with ethics. It is always interesting that, even though ethics underlies the trusted advisor relationship between consultant and client, it often seems to be an afterthought to books about consulting, as if its function was only as a nice bow with which to wrap the package.
The writing is blessedly forthright, and moves along without a lot of filler that weighs down many books on the consulting profession. Written more like a textbook, it might give the uninitiated the sense that absorbing the book is all one needs to hang out a shingle as a management consultant. However, without some years of experience and a dozen or more engagements, this will not make one an effective consultant. This book is probably best as a refresher or complement to an experienced consultant's existing knowledge, judgment and technique.
1 of 1 people found the following review helpful.
Nice Toolkit for Anyone Consulting on Products/Services
By Sai S. Srivatsavaya
A very good reference book for consulting engagements. Nice resource for anyone who wants to quickly learn or refresh frameworks and guidelines for any phase of a consulting work.
0 of 0 people found the following review helpful.
Photocopy Quality Printing
By Sebastian Kristafor
I was unhappily surprised when I received the book.
While I have not read the content of the book, the quality of the printing is atrocious.
It appears that the original has been photocopied, the pages cut to size and pasted within a cover. While the text is
clearly visible, many figures are faded. The paper itself is not the usual smooth book quality, but the slightly rougher document quality.
This is the first textbook I have ever purchased that has been this quality.
Upon contacting the publishers "Pearson Prentice Hall", I was informed that the sub-standard quality that they are putting out is due to the low demand for the book. I advise would-be purchasers to look to other alternatives and save themselves the $133 for a book that cost about $10 to print.
See all 5 customer reviews...
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